Outbound Manager
The Warehouse Outbound Manager is responsible for the day-to-day operations of the Outbound picking, packing, shipments and warehouse planning departments.
Responsibilities include staffing, training, health & safety, scheduling, order accuracy to support on time delivery, continued improvements and loss prevention. The Warehouse Outbound Manager is accountable for meeting the operational goals of the Fulfilment Centre. Knuspr is in a fast growth mode and this position will require a leader who can help us define the processes, procedures, and systems necessary to support and sustain our long-term growth.
* On-time delivery of outbound shipments by initiating, coordinating and enforcing program, operational and personnel policies / procedures
* Drive the process to ensure high level of customer satisfaction, accuracy
* Quality, safety and efficiency by employee involvement and team work.
* Warehouse operational requirements by scheduling and assigning works; follow up on work results.
* Maintain inventory accuracy by audit and preventive actions.
* Comply with warehousing, material handling and shipping requirements
* Direct the maintenance of physical conditions and appearance of the warehouse and maintain 5S
* Responsible for recruiting, selecting and training employees
* Develop employee performance by appraising, coaching, and counseling
* Establishes safety practices and hold others accountable for adhering to them
* Experience in a leadership position within a warehouse environment within E-commerce and FMCG
WMS, Lean and Six Sigma is a plus
* Ability to handle stressful situations with perseverance and professionalism
* Proven ability to develop and maintain positive and productive relationship in a Fulfilment Centre
Proficiency with Microsoft Office applications especially Word, Outlook and Excel and WMS system or other.
* Good cross functional communication & interpersonal skills with the ability to work both independently and as part of a team
* Strong organizational skills and attention to detail - ability to manage multiple projects/assignments simultaneously
* Time management skills with the ability to prioritize and schedule tasks for the most efficient use of time
* Knowledgeable on safety practices, 5S best practices.
* Understanding of pick/pack/ship operations in high volume warehouse environment
* WMS implementation background
* Be highly motivated