Retail Director (m/f/d) Germany & Austria, Head Office Munich
Position
“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior
Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
You are a visionary leader with a passion for luxury retail? We are looking for a Retail Director (m/f/d) Germany & Austria for our seven boutiques (2 MUC, 2 BER, HAM, FRA, DUS) based in Munich. This is a rare opportunity to play a pivotal role in shaping the retail strategy and enhancing the DIOR brand experience in the region.
TASKS & RESPONSIBILITIES
1. Developing and implementing retail strategies that drive business growth & brand awareness and enhance the overall client experience
2. Overseeing the day-to-day retail operations and ensuring alignment with global standards in our seven boutiques in Germany
3. Leading, inspiring, and developing a diverse team of retail talents, fostering a positive and collaborative work environment
4. Providing guidance, mentorship, and training to ensure the team delivers exceptional client experience and achieves sales targets
5. Developing and managing budgets, sales forecasts, and financial performance for retail operations as well as implementing initiatives to enhance client loyalty
6. Analyzing sales data and market trends to make informed decisions that optimize profitability
7. Managing project tasks related to the opening of new boutiques, including retro planning, budget management, operations, and team coordination
8. Creating partnerships with local institutions in the countries and competitors
9. Ensuring a consistent and exceptional client experience across all retail touchpoints
10. Collaborate with the CRM & Merchandising Central Europe teams to define a personalized clienteling & product strategy for each boutique, aiming to optimize performance with the local clientele
Profile
11. At least 10 years of experience in retail management with at least 5 years in a leadership role
12. Bachelor’s degree in business, Retail Management, or a related field
13. Strong understanding of the luxury retail market and luxury fashion industry
14. Exceptional leadership and interpersonal skills with a track record of building and leading high-performing teams
15. Strategic thinker with a results-oriented mindset as well as excellent communication and negotiation skills and a pure retail lover
16. Fluent in German and English, another language on top is a plus
WHAT WE OFFER YOU
The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.
Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.
17. Holiday entitlement of 6 weeks per year
18. Lunch benefit of 100€ net per month
19. Public transportation support of 100€ net per month
20. Additional day off on birthday
21. Access to Corporate Benefits
22. Special Employee conditions after successful completion of probation period
23. Pension Scheme exclusive for DIOR
24. Referral Program Bonus “Talents are knowing good Talents”
25. Family atmosphere & flat hierarchies
DIOR is an equal opportunity employer and encourages candidates from all backgrounds to apply. We thank all applicants for their interest.
We are looking forward to receiving your application.