Calling all innovators u2013 find your future at Fiserv. Weu2019re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day u2013 quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, weu2019re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Customer Service Specialist (m/w/d) Job Description Ihre Aufgaben Telefonischer und schriftlicher support fu00fcr Kartenzahlungsterminals und ATMs Lu00f6sung von Kundenanfragen technischer & kaufmu00e4nnischer Art Durchfu00fchrung von Fehleranalysen Dokumentation der bearbeiteten Vorgu00e4nge Disposition Terminaltauschauftru00e4gen Was Sie mitbringen sollten Idealerweise Berufserfahrung in der Kundenbetreuung Interesse fu00fcr technische Zusammenhu00e4nge Hohe Kunden- und Serviceorientierung Freude am direkten und indirekten Kundenkontakt Gute Deutschkenntnisse in Wort und Schrift and Englischkenntnisse wu00fcnschenswert, gerne auch eine zweite Fremdsprache (z.B. franzu00f6sisch, italienisch) \LI-CH2 Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.