Operational/Business Performance Expert (m/f/n)
Department : Sales Luxembourg | Location : Esch-sur-Alzette | Contract: Permanent |
Job Requisition N°19318
Your tasks
* You develop and align process architecture, model processes, and ensure that processes are existing and up to date
* You are responsible of the development and maintenance of the Business Continuity Management (BCM) program
* You assist in the management and compliance with data protection policies
* You support risk assessments, business impact analyses, and data protection impact assessments
* You implement End2End Process Performance and Process Mining (based on business requirements) striving for operational efficiency and improved customer service
* You run process analytics with relevant stakeholders to detect operational weaknesses, risks, and optimization opportunities
* You propose solutions to improve process performance – assess solutions in technical, financial, and operational fit to Enovos’ strategy and align it to the process architecture
* You support the operations in process modelling, documentation, optimization, and harmonization
* You manage and/or coordinate the implementation and align with other teams
* You define meaningful performance indicators
* You coordinate the setup of an automated measuring system of all indicators in corresponding applications
* You implement measures to ensure data availability and quality
* You monitor the performance indicators and establish regular End2End performance reports with relevant stakeholders
Your profile
* You hold a master’s degree in Business Administration, Engineering, or any related field
* You have a minimum of 2 years work experience in a similar function or in the energy domain
* You are familiar with BCM and GDPR standards
* You have experience in supporting BCM programs and data protection activities
* Relevant certifications in business continuity management and data protection are beneficial
* Understanding of the energy industry and its specific risks, challenges, and data protection requirements is beneficial
* You are result-oriented, and customer focused
* You have strong analytical and communication skills, and you can identify problems and think solution-orientated
* You have proficient verbal and written communication skills in English, French and German
What we offer
“Together we build the future of Luxembourg’s energy transition”
* The opportunity to join a Group that actively shapes the energy transition in Luxembourg and the Greater Region
* A multicultural and international working environment that encourages diversity and inclusion
* A competitive salary with additional benefits
* A significant stability of employment and the possibility to evolve within the Group
* Continuous learning and development career path adapted to the needs of each employee
* Hybrid working mode with the possibility to work from home
For external applications, a certified copy of your diploma as well as a recent copy of your criminal record will be requested after the first interview.