We are looking for an experienced Global Order Manager (all genders) to take responsibility for managing and optimising global order management processes in an international role.
Your tasks
* Processing of international customer orders across several regions, order creation and processing in the in-house ERP system through to invoicing (order-to-invoice process)
* Delivery of electronic delivery notes, order confirmations and standard software
* Order controlling and ensuring project invoicing (milestones, project lump sums and monthly recurring invoices)
* Processing incoming invoices for onward invoicing to customers (order-related travel expenses, purchased services)
* Preparation of preliminary invoices and invoices on account
* Processing of invoices and credit notes incl. complaints processing
* Processing of contract cancellations (confirmation, processing)
* Analysing and continuously improving existing processes to increase efficiency and quality.
* Ensuring smooth communication and cooperation with international sales and consulting teams
* Close cooperation with interface areas, in particular controlling and accounting
* Customs clearance and the associated reporting system
Your profile
* Several years of professional experience in order management, supply chain or a comparable position
* Experience in managing global teams or processes and initial management experience an advantage
* Strong analytical thinking and problem-solving skills
* Communication and negotiation skills, also in an international environment
* High customer orientation and assertiveness
* Strong understanding of business processes
* Fluent written and spoken German and English
* Sound knowledge of ERP systems and MS Office, especially Excel
* Intercultural competence and ability to work in a team
Contact Recruiting:
Nina Muckenfuß
recruiting@seeburger.com
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