JOB DUTIES: Production Planning and Management Manage both short-term and long-term production plans, aligning with business goals. Monitor and release production plans weekly, ensuring agreement with Supply Planning. Adjust production plans to address material shortages, demand supportability, and backlog issues. Communicate detailed production plans to Sales and Demand Planning teams. Capacity Management Use o9 software to assess the impact on earned hours, headcount, and capacity plans. Develop, implement, and modify production plans, including pre-build or level load plans. Collaborate with stakeholders on capacity scenarios and adjustments. Customer Support and Feedback Participate in customer event planning (promotions, NPI, EOL) and provide material availability updates. Conduct ?what-if? scenarios for future opportunities and share options with the Commercial team. Ensure timely responses to customer inquiries and urgent product build requests. KPI Management Drive Retail service line fill rates above 98%, balancing inventory and delivery objectives. Report key metrics (DBL, Delivery, Fill-rate) and collaborate with teams on improvement initiatives. Escalate issues affecting revenue, delivery, or inventory. Other Responsibilities Maintain and follow planning procedures and safety standards, and support training initiatives on quality and environmental awareness. Participate in 6S, Safety, and Environmental Programs. Conduct duties ethically and per quality and environmental policies. This role ensures seamless production and capacity planning, customer satisfaction, KPI achievement. MUST HAVE: Min. 5 years of Supply Plan Experience Master scheduling experience Forectast Headcound & Working hours Experience in Customer Service (Internal customer as Sales, Marketing, etc) Supply Chain Constrains experience SAP knowledge Strong management of 12-24 months forecast and its variation People Management Experience (supervisor roles under his reports) English Proficiency VISA for availability to travel Knowledge in APICS WE VALUE: Experience in O9 (Planning production system) APICS Certified WHAT'S IN IT FOR YOU? Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind. A collaborative and inclusive work environment where your contributions are valued. Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. Access to cutting-edge tools, resources, and a supportive team to help you excel. The chance to work with a global, innovative company shaping the future in its industry. LI-AM2 LI-ONSITE Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com. At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.