Das bieten wir: Your tasks and responsibilities: Assumption of on call duties in an international environment Service delivery manager for new and long term existing customers Carrying out software support incl. documentation of incoming service cases including description of solutions Project collaboration in software projects (CS, MU, PS, IS) International project commissioning and after go live support Service support for existing customers (WCS, MFC) Software development for WCS, MFC and OFS systems (PTL, PbV) Change request processing for existing customers Aufgaben und Qualifikationen: Your Qualification: Experience with 24/7 on call 2nd level support High level of service and customer orientation Knowledge in the automation environment / warehouse management systems Knowledge of the logistics IT environment Good written and spoken English Willingness to travel Experience with sophisticated software architectures Experience in Java software development (min. 3 years of professional experience desirable) Confident handling of databases (Oracle)