We are looking for a guest friendly and service-oriented person to join our team as receptionist. As a representative of our company, you will be the first point of contact for our guests and provide them with a warm welcome.
At AWO SANO gGmbH, we strive to strengthen families and their health. Our clinics and facilities are located in Mecklenburg-Vorpommern, Lower Saxony and Thuringia. We offer recreational and leisure activities for children, young people and families. The house is run as an inclusive business with a total of 21 employees.
Your tasks:
* Checking in and out
* Answering guest questions
* Phone and written reservations advice and information services
* Correspondence with individual guests, tour operators and group organizers
* Processing of complaints and guest grievances
Your profile:
* Completed vocational training as a hotel manageress (m/f)
* Secure user knowledge in all MS Office programs
* Experience with hotel booking software
* High level of competence and friendliness
* Pleasure in dealing with our guests
* Communication and teamwork skills