As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.
Job Description
We are on the lookout for a Senior Product Designer - (Logistics, Customer) to join the mission in the Customer Product Line design chapter in Logistics. Our goal is to balance internal users and customers needs, business goals, and feasibility to build the best-in-class solutions that drive positive business outcomes.
In this role, you will have the unique opportunity to work across our Pricing Domain - a collection of 3 squads focused on how to apply data and analytics to predict demand and adjust pricing and incentives. Together you’ll explore how to maximize revenue from Delivery Hero's available inventory & supply. You’ll help craft the vision of the pricing internal front-end and its position in the overall ecosystem.
* Deliver high-quality responsive designs in a high-impact domain, working with cross-functional partners to ensure that design deliverables are realized as fully functional, easy-to-use features that solve real needs for our internal users and customers.
* Helping to redefine and enhance our internal tool as part of our continued business growth through a deep understanding of our users and the role the web channel plays in their experience with Delivery Hero’s brands (foodora, foodpanda, Yemeksepeti).
* Bring a discovery mindset to the team, running experiments to drive insights on users’ behavior to optimize the long-term value of our platform.
* Collaborating across all phases of the design process: conceptual design, prototypes, validation of usability and feasibility, creating production-ready designs, and implementation.
* Working and collaborating in maintaining Delivery Hero's design system to ensure high-quality implementation.
* Extending your influence across our design chapter by sharing your skills and insights.
Qualifications
* 5+ years of experience as a product designer, working in cross-functional teams to build and iterate experiences for both internal users and customers
* User-centric focus with a strong understanding of designing complex platforms (web is essential)
* Strategic thinking with strong skills in workshop facilitation
* Experience working with Figma and prototyping tools
* Experience working with or contributing to a design system
* Strong communication skills. You need to be able to clearly and concisely express yourself and explain your ideas
* Design metrics: Effectively surface relevant data for the team, identify opportunities for improvement, and develop tests based on data-driven hypotheses
* Stakeholder management: Communicate effectively, influence key stakeholders, and provide timely updates. Skilled in navigating complex and challenging conversations when necessary
* Enthusiastic team player who empowers and motivates team members
* Worked in B2B products is a nice to have
Additional Information
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.
* Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
* We offer 27 days holiday with an extra day on 2nd and 3rd year of service
* We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.
* Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
* Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan
* The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.
Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!
We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.