Technical Account Manager (m / f / d) - various locations possible
Frankfurt am Main, Germany (hybrid)
Employee
For our client, a French telecommunications provider and Internet service provider as well as hosting service provider, we are looking for a Technical Account Manager (m / f / d) for the Cologne, Frankfurt a.M., Munich or Saarbrücken location as part of a direct placement.
Tasks
* Support of VIP customers in the DACH region: onboarding, monitoring of operational activities, growth, capacity management, governance and identification of new requirements.
* Supporting your customers in business development and optimizing costs with the help of cloud solutions.
* Ensuring the proper provision and integration of new infrastructures and services.
* Creation and review of KPI dashboards, including SLAs and service tracking.
* Leading and participating in various committees on operational and strategic topics.
* Supporting your customers in securing their infrastructure hosted by our customer.
* Overarching management of internal teams and ensuring compliance with contracts.
Qualification
* Completed training or studies in the IT or technical field.
* Experience in customer management, especially with key accounts.
* Very good communication skills in German and English.
* Independent and proactive way of working, team spirit and organizational talent.
* Knowledge of ITIL and system administration (Linux, VMware ESXi, MS Server) is an advantage.
We offer:
* Permanent full-time position (40 hours) in an international team.
* High proportion of home office and flexible working hours; occasional presence in one of the offices in Cologne, Frankfurt a.M., Munich or Saarbrücken required.
* Meal vouchers, company pension scheme, public transport allowance.
* 400 EUR for sports per year, bike leasing.
* Fixed salary: approx. 85,000 EUR p.a. plus 10% variable component if targets are achieved.
Please send your application to:
Personnel consulting and placement
We will find the right person for you. The right job or the right applicant (m / f / d) - it's all about finding the right fit!
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