Director Retail Operations (m/f/d)
Germany / Bayreuth
CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.
Area of responsibilities:
* Oversee the daily operations of all retail stores, ensuring adherence to company policies and standards.
* Implement operational best practices to improve efficiency and effectiveness.
* Ensure all stores maintain high standards of customer service, cleanliness, and merchandising.
* Foster a positive and inclusive work environment that promotes employee engagement and professional growth.
* Manage the retail operations budget, including expenses, payroll, and capital investments.
* Foster a positive and inclusive work environment that promotes employee engagement and professional growth. Analyze financial reports to identify areas for cost reduction and revenue enhancement.
* Ensure stores meet or exceed sales targets and profitability goals.
* Coordinate with the supply chain team to ensure timely and efficient product delivery.
* Implement and monitor inventory control procedures.
* Ensure all retail operations comply with relevant laws, regulations, and company policies.
* Drive cost and time efficient Retail Projects (Roll-Out, Update and Upgrade) and deliver in Quality
Profile of qualification:
* Bachelor’s degree in Business Administration, Retail Management, or a related field (MBA preferred).
* Minimum of 10 years of experience in retail operations, with at least 5 years in a leadership role.
* Proven track record of successfully managing multiple retail locations.
* Strong financial acumen and experience managing budgets and financial performance.
* Excellent leadership, communication, and interpersonal skills.
* Ability to analyze complex data and make strategic decisions.
* Proficiency in retail management software and Microsoft Office Suite.
* Strong problem-solving skills and ability to work under pressure
CYBEX operates globally and has employees from over 29 nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products you’ll have the chance to develop your personal profile in an international environment.