Local IT Services Lead Ulm
Vollzeit
At Husqvarna Group, we are looking for a Local IT Services Team Lead who will be responsible for the end-to-end delivery of local IT services. This role offers an exciting opportunity to plan, lead, and continuously improve our IT services, ensuring they bring value to the business. If you have a passion for IT service management and are ready to take on a leadership role, we’d love to hear from you!
Local IT Services Lead
As the Local IT Services Team Lead, you will:
Lead and Manage IT Services: Take full responsibility for the delivery of local and regional IT services, ensuring they meet business needs and adhere to service agreements.
Project Coordination: Coordinate GIS projects and manage IT demands, changes, incidents, and requests to ensure seamless service delivery.
End-User Support: Act as the first and second-level contact for IT support issues, providing timely solutions and updates.
Collaboration: Work closely with business stakeholders and GIS colleagues to ensure services meet business needs, and escalate issues as necessary.
Compliance & Security: Ensure all services comply with IT security guidelines and IT audit processes.
A Bachelor’s or Master’s degree with at least 3 years of relevant experience or equivalent work experience.
Proficient in project management (Agile, Waterfall, Hybrid)
Experience in vendor management and IT service delivery