We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you’ll do
We are seeking an experienced candidate to join our regional go-to-market team for Application Lifecycle Management (ALM). This role is centred around supporting customers, partners, and colleagues with ALM products, primarily SAP Cloud ALM, SAP Focused Run and transitioning from SAP Solution Manager. You will be the voice of stakeholders, own the adoption goals for the region and guide customers/partners/colleagues with the deep technical know how.
The position can be filled as part time position.
* Act as a Subject Matter Expert (SME) for ALM products, quickly learning and building depth in specific product areas. Deliver hands-on showcases and demonstrate deep expertise, particularly in SAP Cloud ALM and SAP Focused Run. Also guiding customers & partners from transitioning from SAP Solution Manager to SAP Cloud ALM.
* Conduct in-depth training and expertise sessions for customers, partners, and colleagues to enhance their understanding and utilization of ALM products.
* Drive accelerated adoption of the ALM portfolio by providing comprehensive support and guidance to stakeholders.
* Co-develop Go-to-Market (GTM) plans, including creating target customer lists and ideal customer profiles tailored to the region.
* Understand region-specific customer needs, drive portfolio field enablement, and build strong customer connections to generate references and success stories.
* Provide techno-functional advice and support during strategic customer and partner engagements to ensure successful implementation and satisfaction.
* Support the delivery of communications, events, training sessions to promote ALM products and present in conferences/roadshows.
What you bring
* University degree in computer science, software engineering, or similar.
* Expertise in SAP Cloud ALM or SAP Focused Run is needed.
* Knowledge of managing cloud customers and customer handling skills.
* Excellent communication and interpersonal skills with the ability to network across the organization.
* Strategic and entrepreneurial mindset with the desire to learn and adapt.
* Experience conceptualizing, organizing, and managing large customer events is a plus.
* Experience in digital marketing and campaign management is desirable.
Meet your team
The Application Lifecycle Management (ALM) Regional Go-to-Market (RGTM) team supports Customer Experience & Solutions (CXS) organization in promoting and adoption of the ALM product portfolio with customers, partners and colleagues. We are part of the Customer Service and Delivery board area.
The ALM portfolio includes these products – SAP Cloud ALM, SAP Focused Run and SAP Solution Manager.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Requisition ID: 399279 | Work Area: Solution and Product Management | Expected Travel: 0 - 30% | Career Status: Graduate/Professional | Employment Type: Part Time or Regular Full Time | #LI-Hybrid