Theisen’s offers a $2.50/hr shift premium for Saturday and Sunday for all store locations !!
STORE FLOOR SUPERVISOR
Employment Type: Full Time
Supervisor: Store Manager
Job Description
To assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.
Qualifications
1. Bachelor’s degree in business related field preferred
2. Minimum 2 years of related retail experience
3. Satisfactory completion of National Retail Hardware Association test within three months of starting
4. Valid driver’s license with clean driving record
Job Duties
5. Assist manager with ensuring proper associate coverage throughout departments, and perform or assist with scheduling and time clock functions
6. Monitor associate productivity and intervene as necessary, and ensure associates are following all procedures, dress code, wearing name tags, and completing paperwork
7. Provide input for manager regarding associate performance evaluations
8. Help identify projects and coordinate completion
9. Perform opening and closing functions and prep of cash drawers
10. Carry out directives of the managers as requested and liaise between manager and hourly associates
11. Perform tasks normally required of associates in the majority of classifications
12. Assist customers with their questions, needs, and loadouts
13. Provide excellent customer service
14. Run cash register as needed
15. Assisting with straightening, facing, cleaning, stocking and recovery
16. Other duties as requested by management
Required Knowledge, Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
17. Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysis
18. Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
19. Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
20. Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
21. Ability to calculate figures and amounts such as discounts, percentages, and volume
22. Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records.
23. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
24. Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
25. Ability to work well under pressure with attention to detail and flexible in attending to new priorities as they arise
26. Good decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant facts
27. Some knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not required
28. Ability to assign and evaluate work, recognize under-performing associates, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and training
29. Strong customer service skills
30. Possess a positive attitude, good listening skills, patience and an outgoing personality
Physical Demands
Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.
Work Environment and Working Conditions
Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.
Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state or local protected class.
Benefits:
Full time associates :We offer Health, Dental, Vision, and Life Insurance as well as Short term and Long term Disability, and a flexible spending account to our Full Time associates. Theisen’s also offers a competitive match on a 401(k) account through American Trust. Benefits also include paid time off, holiday pay, birthday off paid, associate discounts, and many other benefits.
Part time associates : Theisen’s offers a competitive match on a 401(k) account through American Trust. Benefits also include paid time off, holiday pay, birthday off paid, associate discounts, and many other benefits.
Hours of Operation:
Corporate Office (Core Hours) - 8:00 AM - 4:30 PM, Mon-Fri.
Distribution Center - 6:00 AM - 3:30 PM (1st Shift) and 3:30 PM - 2:00 AM (2nd Shift).
Store Locations - Vary by location, but can range from 8:00 AM-8:00 PM Mon-Sat and 9:00 AM-6:00 PM Sun.
Other details
31. Pay Type Hourly