Role: Chief Operating Officer (55 FTE)
Market: Digital Agency(Web, App, Saas, eCommerce)
Location: On-site in Dubai (relocation needed)
Looking for your next operational leadership role? Want to scale a thriving digital agency working with governments and multinationals? Open to an adventure in sunny and vibrant Dubai?
For a fast growing digital agency in Dubai, we're seeking a dynamic COO to oversee daily operations, manage projects, and lead a diverse team.
Primary focus of your role will be:
* Overseeing daily operations – project execution, resource allocation, and team performance
* Acting as the escalation point for client concerns and fostering relationships
* Mentoring project managers and department heads
* Managing budgets, ensuring profitability, and driving efficiencies
* Establishing and monitoring KPIs for operational success
Some details about the company:
* 400+ clients, 500+ projects delivered
* Premium clients like Aramco and Federal Gov.
* 25% YoY growth, increasing recurring revenue
* Diverse team (10+ nationalities) working on large projects
We're looking for someone who has:
* 6-10+ years in digital agency operations
* Experience with large web/app projects for enterprise or government
* Strong budgeting and profitability skills
* Track record in mentoring and operational excellence
* Background in digital/tech agencies (Head of Delivery, Ops roles)
Competitive salary, profit-sharing, and equity options available. Relocation support provided.