Wir suchen Customer Service Representative (m/f/d) Berlin - Vollzeit
ab sofort
Customer Service Representative (m/f/d) in Berlin
☑️Ihr zukünftiges Aufgabengebiet:
* Receive, QC, acknowledge, and enter purchase orders (from end-customers, Distributors, and Intercompany)
* Place purchase orders for relevant product lines and confirm receipt
* Provide Order Confirmation to customer and salesperson following defined process
* Communicate delivery status to customers, expedite/escalate deliveries as needed
* Collaborate with sales team and/or customer to resolve order-related or customer service issues
* Produce and share relevant order-related reports
* Communicate effectively with customers via email and/or phone
* Provide feedback to management on workflow improvements
* Support sales team as needed (e.g., initial inquiry response, quotation prep)
* Perform other assigned duties
☑️Ihr Profil für die Stelle Customer Service Representative (m/f/d):
* Proficient in PC skills with 3+ years\' experience, including:
* CRM tools (preferably Salesforce)
* ERP tools (preferably NetSuite)
* Proactive with strong problem-solving skills
* Comfortable working across various time zones and diverse cultures
* Demonstrated expertise in resolving customer issues with a professional, customer-oriented demeanor
* Willingness to exceed defined job responsibilities
* Ability to excel in a time-sensitive environment and readily adapt to shifting priorities
* Previous experience in the B2B technology industry is a plus
* You have an advanced command of both the German and English languages, reaching a proficiency level of C1.
☑️Unser Angebot für Sie:
* Indefinite employment contract
* Annual salary of €44,500, commensurate with the responsibilities
* Versatile and responsible role with interesting and varied tasks
* Collaboration in a renowned and forward-thinking innovation company
* Open, honest, direct, friendly, and uncomplicated interpersonal interactions
☑️Interessiert an der Position Customer Service Representative (m/f/d)? So geht es weiter!
Sie können über den untenstehenden Button Ihre Bewerbung für die Position als Customer Service Representative (m/f/d) direkt an uns absenden. Alternativ senden Sie uns Ihre Bewerbungsunterlagen direkt per E-Mail oder rufen uns an:
📩bewerbung.berlin@neo-temp.de
☎️030 402 030 99-16
Eine Stellenanzeige von Neo Temp GmbH