Customer Support (m/w/d) You have just finished your study at university and would like to start your career in supporting clients with many contact with customers? A Japanese bank in Düsseldorf is looking for a motivated new colleague for contacting Japanese and Korean corporate customers (mainly by telephone and mail). You don't have to have any working experience at a bank nor any specialized skills. We, the Recruitment Agency ADENI (ADENI Recruitment Agency) ,are looking forward to support your career in Germany. Your Tasks: • Act as the main point of contact for client questions on cash management and daily transactions, ensuring prompt and accurate responses. • Develop strong relationships with clients to understand their business needs and provide customized solutions • Advise clients on cash management strategies like liquidity management and payment solutions, working closely with relationship managers to identify growth opportunities. • Monitor and manage risks, including fraud prevention and cybersecurity threats. • Stay updated on market trends and competitor offerings to ensure our cash management solutions remain competitive. • Prepare regular reports on client activity and product performance for management review. Your Profile: • Language skills: fluent English; German, Japanese, Korean kills are plus • Working experience in customer support is a plus • Excellent communication skills and a customer-oriented sprit • Proficiency in Microsoft office Your Benefits: • No special experience or knowledge is required • Permanent and direct employment • Home office possibility • Flex time • Additional Holiday (30days) • Extensive training • Start: Immediately (negotiable) Location: Düsseldorf Ref.-Nr.: 554400 We could arouse your interest? Then we look forward to receiving your application. Please click on the following button. All you need to do is send us your CV (preferably also in German). Of course, you can also contact us at any time if you have any questions. Kontakt ADENI Recruitment Agency Kaiserswerther Str. 215 40474 Düsseldorf 0211-5441 1660 duesseldorfadeni.eu