IT Systemspecialist Your tasks Planning and operating complex IT systems to meet customer specifications and meet SLAs defined with customers Integration and configuration of complex IT systems into new and existing infrastructures Specialization in specific areas of responsibility within an IT environment (e.g. hardware, virtualization, networks, operating systems or applications) with the aim of taking on responsibility as a service owner Detailed documentation of IT systems and processes Consideration of information security aspects Collaboration in projects and on a case-by-case basis as a sub-project manager Coordination with specialist departments, service providers and suppliers Preparation of procurements in cooperation with purchasing for hardware and software components Carrying out error analyses and troubleshooting in your own area of responsibility Assisting in the definition, development, and maintenance of processes, tools, facilities, and technologies Your qualifications Completed training as an IT specialist (IHK), completed studies in computer science or a comparable qualification Technical and methodological competence: Several years of professional experience in network and/or server administration, client administration and/or IT service Knowledge of ITIL Basic knowledge of project management Confident knowledge of German and English, both written and spoken Social skills: Good communication skills Ability to work in a team and resolve conflicts Structured and analytical way of working Independence and reliability High problem-solving orientation Service-oriented mindset Personal effect: Customers and service-oriented appearance