Company Description
Radisson Hotel
Group is one of the world's largest hotel groups with ten distinctive hotel
brands, and more than 1,460 hotels in operation and under development in 95+
countries. The Group’s overarching brand promise is Every Moment Matters with a
signature Yes I Can! service ethos.
People are at the core of our business success and
future. Our people are true Moment Makers and together we bring the culture,
spirit, environment and opportunities that empower you to be your best, every
day, everywhere, every time. Together, we make Every Moment Matter.
Job Description
As an Director, People Operations, Germany, Austria &
Switzerland (m/f/d) (with potential expansion into neighboring countries) you will
play a pivotal role in shaping the company culture, fostering a positive and
productive work environment, and ensuring that the organization’s workforce is
equipped with the skills and resources necessary to meet its goals and
objectives. Your responsibilities span various aspects of HR management, from
policy implementation to team leadership to ensure the smooth functioning of
the organization through project managing the implementation of People &
Culture policies, procedures, and programs, as well as overseeing all
day-to-day aspects of People Operations within your remit. The Director, People
Operations, plays a vital role in ensuring our
properties deliver an experience beyond expectation, creating
memorable moments for our guests.
Primary objectives are:
P&C processes
* Partner with General Managers to lead the
annual P&C cycle (P&D, MIP, Merit, TRM, Listens) of managers &
team members in hotels.
* Partner with office Managers to lead the
annual P&C cycle (P&D, MIP, Merit, TRM, Listens) of team members
in offices.
* Actively manage managers & team members
(hiring, developing, etc.) in hotels & offices.
* Responsible for Talent Acquisition, HRIS and
Learning & Development services & solutions provision.
Organization management
* Implement effective
employee retention and engagement strategy to foster a positive work
culture, focused on DEI and retain top talent.
* Collaborate with
cross-functional teams to implement training and development programs to
enhance team members skills and competencies.
* Manage and resolve
employee relations issues promptly and provide guidance to managers and
team members on P&C related matters.
Administration and compliance
* Administer and
manage employee benefits programs, including health insurance, retirement
plans, and other employee perks, ensuring compliance with relevant
regulations and guidelines.
* Implement and
maintain People Technology tools to streamline processes, improve data
accuracy, and enable effective reporting and analytics.
* Stay informed about
and ensure compliance with all relevant employment laws, regulations, and
industry best practices.
* Monitor and govern
budgets related to merit increases and salaries across different
countries.
* Optimize resource allocation and manage
payroll (where applicable)
Team leadership
* Lead and manage a
team of P&C professionals, providing guidance, coaching, and
mentorship to ensure high performance and professional growth.
Qualifications
* A
bachelor’s degree in human resources, business administration, or a
related field. Formal education in local market labor law & collective
agreements regulations is highly valued.
* A
minimum of 7-10 years of experience in human resources management gained
in a fast-paced multi-site hospitality, retail (or equivalent) business,
with at least 3-5 years of experience in a leadership role.
* Fluent German &
English
* Strong knowledge of local
HR laws, regulations, and best practices.
* Demonstrated
experience in developing and implementing HR policies, procedures, and
programs.
* Excellent
communication and interpersonal skills, with the ability to build
relationships and influence stakeholders at all levels of the
organization.
* Proven track record
of successfully leading and managing a team of HR professionals.
* Strong analytical
and problem-solving abilities, with a data-driven mindset.
* Ability to work in a
fast-paced, dynamic environment and manage multiple priorities
effectively.
* Proficiency in HRIS
systems and other HR-related software applications.
What we offer
Our commitment
to being a remarkable workplace mirrors our commitment to delivering Memorable
Moments. Joining RHG comes with a range of perks:
* A permanent employment contract
* An extra day off around your birthday
* 30 days vacation
* Special Team rates for team members, their friends, and family at our hotels.
* Tailored development
opportunities for everyone at all levels and all roles
* A meaningful employment
contributing to shared value, a better future, and a sustainable planet.
Ready to say,
'Yes I Can!'? Join us in making every moment matter.