CAI Product Owner The CAI Product Owner is responsible for the overall vision, strategy, and continuous improvement of Conversational AI (CAI) assets and solutions. This role involves close collaboration with stakeholders and software providers to manage the product backlog, prioritize initiatives, accept deliverables, drive innovation, and ensure effective delivery of new CAI features. What you do Product Ownership & Strategy Maintain ownership of CAI assets and define the prioritization framework. Develop and refine the product vision and roadmap aligned with CAI strategic objectives. Collaborate with the Head of CAI to align with global strategy. Lead continuous improvement initiatives across the CAI lifecycle. Innovation & Product Development Drive ideation and development of new product features. Integrate and test product enhancements in collaboration with engineering and service teams. Monitor market trends and CAI product performance to identify innovation opportunities. Backlog & Delivery Management Manage the CAI asset product and ticket backlog based on agreed priorities. Work with the Global Solution Engineer Lead to assess feasibility and complexity. Collaborate with the CAI Service & Demand Manager to align on risks and requirements. Ensure timely and quality acceptance of new CAI assets following technical feasibility. Cross-Functional Collaboration Work across teams to define user stories and product features. Engage in internal alignments and meetings, such as CAI Global CoE Sprint Planning. Performance & Compliance Define and track product KPIs in alignment with global success measures. Continuously evaluate KPI relevance and accuracy. Ensure product compliance with relevant laws, policies, and data privacy standards. Oversee audits and maintain clear documentation. Technical Governance Establish technical standards in line with QA frameworks. Ensure the CAI software runs on the latest version according to global release schedules. Provide oversight for application design and development tools. What you bring 4 years of experience in IT project and product management. 4 years working with Conversational AI frameworks and technologies. Hands-on experience with STT (Speech-to-Text), TTS (Text-to-Speech), SSML, and NLP. Basic programming skills (e.g., JavaScript) and API integration knowledge. Strong understanding of SDLC and PMLC, including agile methodologies. Familiarity with application design, process implementation, and tooling. Proven track record of delivering pragmatic and effective solutions. Excellent stakeholder management, relationship building, and negotiation skills. Strong communicator with the ability to navigate and resolve conflicts. Outstanding presentation and storytelling abilities. What we offer Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey. We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance. 71009 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.