Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 18 countries (and counting). Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014. Be part of an exciting and growing international adventure that will change the way the world consumes tech. The Design at Back Market is passionate about informing and building interfaces with the user as our focus. We zoom out to see the bigger picture but also understand the devil is in the details. We do this because we want to make the world a better place. After all, our goal is to offer more than just an alternative avenue to buy tech products, we want to do e-commerce differently. As part of our world-class content design team, you’ll work closely with product managers, product designers, research, brand teams, and translators to explore the full user journey from end to end, making data-driven decisions, and keeping the user in focus. You’ll craft meticulous content for UI surfaces and other essential user touchpoints. You’ll learn our global glossary, house style guide, and tone of voice guide while partaking in general word nerdery with us on the reg. Your mission:⭐ Craft UX content for various parts of our Customer Journey user experience. Collaborate with our existing content designers and writers to help with proofreading and editing all sorts of copy on deadline. Keep the needs of an international audience in mind, working with stakeholders and our Localization Manager to ensure our approach is adaptable in 18 languages. Participate in research to understand our users’ challenges first-hand, and keep these learnings forever front-of-mind as you improve our experience. Dig into quantitative and qualitative data to discover opportunities to improve product copy, messaging, and signposting so our experiences and offerings feel seamless and delightful You’re in the right place if: You thrive in a fast-paced environment and like working with people from all types of competencies — from engineers and UX designers to marketeers and analysts. You have academic or boot camp training in UX writing/content design or professional work experience in these areas. You accept feedback gracefully and not take yourself too seriously You have experience working with a house glossary and style guide You pay meticulous attention to detail You can understand and adapt your writing to a brand tone of voice quickly English is a no-brainer — you must be able to write and speak at a native- level. Experience with product design tools is a plus, but not required (e.g. Figma). Recruitment process: Phone interview with Campus Recruiter Content design challenge to be completed at home Technical interview with the UX Content Design Lead (Melissa) & CJ Tribe Design Manager (Florian) Cultural fit interview with a member of the Content Design team (Charlotte or Rachel) The internship will start Mid-March WHY SHOULD YOU JOIN US ? ✌ - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts - An attractive salary, multiple benefits (meal tickets, health insurance, etc), internal events, etc… - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia - We embrace work life balance which includes flexible working hours and the opportunity to work from home. - A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment. Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation. Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.