At AM PM, we specialize in creating high-quality bathroom products designed for modern living. As we continue to grow and reach new goals, we’re looking for professionals in E-commerce to join our team!
Tasks
* Updating and maintaining listings: making changes to descriptions, images, keywords, and rich content as directed by the manager.
* Setting up and managing advertising campaigns: adjusting keywords, bids, and budgets based on manager’s guidance, with daily monitoring of campaign effectiveness.
* Monitoring and managing reviews: responding to customer feedback, improving product ratings by promptly addressing reviews and enhancing service quality.
* Handling returns: analyzing reasons for returns, preparing reports, and providing suggestions for product or service improvements to the manager.
* Stock management: coordinating shipments to FBA warehouses, monitoring stock levels, and informing the manager about the need for restocking.
* Adjusting prices and conducting competitor price analysis upon manager’s request.
* Preparing data and analytical reports for assessing competitiveness in pricing and assortment.
* Resolving customer support cases: responding to inquiries about shipping, reviews, and technical issues on the platform.
* Overseeing order shipping from in-house fulfillment (3PL warehouse): coordinating timely shipments and logistics processes with the warehouse.
* Tracking advertising and operational expenses, preparing reports for submission to the manager.
Requirements
* Experience with marketplaces is a strong advantage.
* High proficiency in Excel (data analysis, conditional formatting, pivot tables) and strong analytical skills.
* Experience in purchasing and inventory management (inventory analysis, restocking, pricing) or experience in e-commerce is an advantage.
* English proficiency at B2 level or higher.
* Knowledge of Russian or German is an advantage.
Benefits
* Remote within the EU
* Full-time (5/2)
* Active team
* Career growth, amazing and progressive tasks
* Rich corporate culture
Important: The HR department accepts responses only through the JOIN platform, please send us a resume in this way, other communication methods are not available