What you'll do
* Your task is to support the implementation of customer experience projects and product tests (so-called business trials)
* You'll gain valuable insights into how we at Sky continuously optimize our customer journeys and products for the benefit of our customers
* You support the evaluation of customer insights
* You'll help us with the recruitment, briefing, implementation and follow-up of our business trials
* You enjoy designing process and product optimizations and want to learn how to implement them efficiently and sustainably in the agile development process
* You support the support and optimization of our trials community and conduct satisfaction surveys
* You act as an interface between the market research department and the teams in the agile product development process
What you'll bring
* You're enrolled in a degree program in economics, media management, business informatics, social sciences or a comparable degree program (ideally a Bachelor's degree from the 3rd semester)
* You describe your way of working as structured and independent, and you also have a very customer-oriented way of thinking
* You've a certain technical affinity and enjoy working cross-functionally with different business and IT teams
* You've good MS Office skills, especially Power Point and Excel
* Good English skills round off your profile
At Sky, we'll give you our full support, so you can become your best self. Therefore, we'll provide you with several benefits, here are just a few of them:
* Fair payment with working hours of up to 20h/week
* Flexible working hours & hybrid working model
* Sky employee subscription - after 6 months with the company
* Welcoming box incl. WOW voucher (valid for 3 months)
* International team with flat hierarchies
* Casual dress code - come as you are
* Corporate Benefits & Wellhub
* Free digital language trainings
* Sky Learn - your platform with over 20,000 external & hundreds of Sky internal learning opportunities
Inclusion:
We're proud to be an equal opportunity employer.
It is important to us to provide a fair and equal workplace for everyone. We strongly believe that a culture of diversity allows us to grow together and encourages creativity and innovation. Therefore, we will consider all qualified applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.