Management of existing customer relations reflecting technical and economic conditions with the purpose of enhancing customer satisfactionProviding an interface function to the customer in the handling of customer orders and contractsSpecifying repair scopes and budget for engine repairs and close coordination with the customerOrder management from preparation to invoicing in cooperation with the executing and supporting departments such as engineering, logistics and production controlOptimizing the cost-effectiveness of repair orders as well as monitoring and controlling order-related and contract-related KPIsEnsuring the currency and completeness of regular communications with customer and departmentsSupporting the sales department in preparing promotion campaigns