Intro Willma is on a mission to democratize access to same- and next-day, carbon neutral deliveries in urban areas, giving independent merchants as well as D2C brands the opportunity to offer a prime-like experience to their customers. Tasks As we are contionously growing our network of external partners, taking care of our same- and next-day deliveries, we are looking for a Fleet Operations Manager to scale our network as well as the efficiency of our fleet partners: Be the key stakeholder of daily outbound shipments Manage all communication with our fleet partners Build and monitor performance management of fleet partners Work closely with internal and external stakeholders Take on and drive special projects Continuously drive optimizing internal process Requirements Solid experience within international shipping and/or logistics Strong data driven approach towards performance management Experience with direct delivery and E-commerce logistics is a plus Structured and excellent attention to detail Proactive- and hands-on mindset Exceptional communication skills and capable of building good relationships across all levels of business Fluent in German and English