At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
The Field Applications Manager (f/m/d) for Beckman Coulter Diagnostics is responsible for overseeing the deployment and support of diagnostic applications and systems. The Application Manager will work closely with internal teams and external customers to drive the successful adoption and utilization of diagnostic applications, enhancing overall efficiency and accuracy in laboratory environments.
This position is part of Central Europe Field Applications team located in Germany and will be fully remote. You will be a part of the European Field Applications Team and report to the Senior Manager for field Applications Europe responsible for overseeing the deployment and support of diagnostic applications and systems. If you thrive in a fast paced, supporting role and want to work to build a world-class Customer Service and Support organisation - read on.
Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives.
To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC).
Bachelor’s degree in Biomedical Engineering, Computer Science, or a related field. Minimum of 5-7 years of experience in application support and deployment, with at least 3 years in a managerial or leadership role.
Strong leadership and team management skills, excellent communication and interpersonal skills. Knowledge of regulatory standards and compliance requirements in the diagnostics industry.
Driving License and fluent in German and English.
It would be a plus if you also possess previous experience in:
Experience in the healthcare industry with multiple examples of successfully leading complex projects with the ability to work independently and part of a team.
We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. LI-REMOTE