Job Description Patch Management: Plan, schedule, and execute regular patching of servers (Windows, Linux, etc.) and client devices. Ensure timely application of security updates, bug fixes, and software upgrades across the organization. Compliance and Reporting: Monitor compliance with patching policies and address non-compliant systems. Generate detailed reports on patching status, success rates, and outstanding vulnerabilities. Document patching activities and maintain records for audit purposes. Risk Assessment and Mitigation: Analyze patches for potential impacts on the IT environment and mitigate risks before deployment. Conduct compatibility testing in staging environments prior to rolling out patches to production systems. Change Management Planning and Communication: Develop and implement change management plans for patching activities, including risk assessments and contingency planning. Communicate patching schedules, potential impacts, and downtime windows to stakeholders and end-users. Ensure alignment with organizational change management policies and obtain necessary approvals before implementation. Collaboration and Communication: Coordinate with internal IT teams and stakeholders to minimize disruptions during patch deployment. Provide clear communication to users about scheduled updates and potential impacts. Incident Management: Investigate and resolve patch-related issues, ensuring minimal downtime and user disruption. Support the IT team during security incidents by applying emergency patches or fixes as required. Automation and Tools: Leverage patch management tools (e.g., SCCM, WSUS, Baramundi, inTune) to streamline patch deployment. Identify opportunities to automate processes for greater efficiency.