Introduction
TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.
Our team is looking for a Digital Trust and Safety Analyst in Barcelona, Spain to work onsite for a machine learning project! At the moment, we are looking for candidates with fluency in Hebrew .
If you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst
Responsibilities
Overview of tasks:
* Back office support only
* Taking over general administrative tasks
* Provide online support for specific cases
* Achieving and ensuring the quality standards
Qualifications
We are looking for:
* Fluent written and spoken communication skills in Hebrew and English
* Valid working permit for Spain or EU citizenship
* Affinity with back office services
* Strengths in efficiency, accuracy and empathy
* Goal-oriented work approach
* Flexible working hours (24/7 shift system )
Incentives
We will offer:
* Relocation assistance through reimbursement up to a limited amount. This reimbursement includes flight & accommodation, and local travel from Barcelona's airport to your new home.
* Permanent employment contract
* Attractive salary of 28,000 Euro per year and fully paid training period
* Appealing bonuses for weekend and night shift
* Private health insurance after probation period and daily meal allowance from day one
* Working as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture
* Advanced job opportunities in our internationally growing company
* Great office with modern workspaces at the city center of Barcelona
* Positive international working environment; fun floor with PlayStation, table tennis, and many more
* Comfortable leisure areas and opportunities to join different activities like yoga or guided meditation.
* Regular fruit deliveries for a healthy lifestyle and free drinks
* Several partnerships with fitness centers, restaurants, beauty care and more
* Attractive employee referral bonus programs
Contact information
If this opportunity sounds appealing to you, j oin our team and apply now: