Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As pioneer and leading company in the field of robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.
Job Description
As the Supervisor Workplace Services, you will manage the operations and services of facilities, including repairs, maintenance, janitorial, front desk, mailroom, office supplies, event support, corporate food services, and transportation. You will ensure a welcoming and functional environment for employees and provide facilities support primarily to German sites like Freiburg and Emmendingen. Additionally, you will manage outside vendors to ensure reliable and cost-effective services.
Roles and Responsibilities:
* Manage day-to-day operations for assigned programs, ensuring suppliers provide agreed-upon services
* Oversee and motivate the Workplace Experience team, including outsourced programs, to deliver excellence across the service portfolio
* Develop and implement guidelines, best practices, and standards for cross-functional service teams
* Create a welcoming workplace through proactive management and relationship-building with stakeholders
* Address service issues, complaints, and incidents, tracking action plans to closure
* Develop and manage annual operating budgets, identify cost-saving opportunities, and review expenses monthly
* Perform regular vendor quality checks/audits and ensure customer satisfaction
* Assist in drafting employee communications and developing solutions based on feedback and data
* Support the overall employee experience and service delivery as needed
Qualifications
Required Knowledge, Skills, and Experience:
* Bachelor's degree with at least 2 years of relevant experience in operations/facilities management
* Broad knowledge of facilities management, including building MEP systems, EH&S, and regulatory compliance
* Experience in managing supplier relationships and space utilization
* Strong analytical skills and business judgment
* Excellent interpersonal and communication skills, with ability to lead teams and communicate effectively at all levels
* Fluency in English and German; additional European language is a plus
* Ability to work in a fast-paced environment and handle ambiguity
* Willingness to work on-site and travel as required
Additional Information
Intuitive ist ein Arbeitgeber, der gleiche und gerechte Beschäftigungsmöglichkeiten bietet. Wir bieten allen qualifizierten Bewerbern und Mitarbeitern gleiche Beschäftigungsmöglichkeiten, unabhängig von ethnischer Herkunft, Geschlecht, Schwangerschaft, sexueller Orientierung, Geschlechtsidentität, nationaler Herkunft, Hautfarbe, Alter, Religion, geschütztem Veteranenstatus, Behindertenstatus, genetischen Informationen oder einem anderen Status, der nach den geltenden Gesetzen auf Bundes-, Landes- oder lokaler Ebene geschützt ist, und verbieten jegliche Form von Diskriminierung und Belästigung.
Gemäß den „Fair Chance“-Gesetzen berücksichtigen wir qualifizierte Bewerber, die verhaftet wurden oder Vorstrafen haben, für offene Stellen.
Shift: Day
Travel: 25% of the time