At Sematell, we foster an open corporate culture in which we are all on a first-name basis. We have flat hierarchies, fast decision-making processes and a modern working environment. With our innovative response management software based on artificial intelligence, we offer solutions that set standards. ReplyOne, our leading enterprise solution, processes inquiries fully automatically - natively in over 70 languages. Our portfolio is complemented by our new product ReplyX, which focuses on the customer experience. With ReplyX, we enable companies to actively and sustainably shape customer experiences and redefine service. Since our foundation more than 25 years ago as a spin-off of the German Research Center for Artificial Intelligence (DFKI), we have consistently focused on innovation and customer orientation. IT System Administrator (m/f/d) Permanent position / full-time / Saarbrücken / 50% mobile working possible Your tasks: Ensuring the ongoing operation of the IT infrastructure in the server and client area Administration and support of the cloud infrastructure currently being set up (Azure / Microsoft 365) Design and ongoing optimization of IT security and processes within the framework of ISO 27001 Collaboration and support for projects in the IT environment Processing service requests and incidents in the area of IT service Coordination and coordination with other departments, suppliers and service providers What you bring to the table: Completed vocational training as an IT specialist (m/f/d) or equivalent professional experience Several years of practical professional experience in IT administration in a heterogeneous IT infrastructure Hands-on mentality - you lend a hand when your know-how is needed Basic knowledge of common systems and services in the IT environment (Windows/Linux, virtualization and network technologies) Experience with a Microsoft-based IT infrastructure (Active Directory, Microsoft 365, Azure, Intune) Service orientation and enjoy working in a team Reliable, independent and structured way of working Willingness to be on call occasionally Good written and spoken English skills At Sematell you won't be thrown in at the deep end. You will quickly get to know the whole team and the processes through a personal induction plan. work-life balance is not just an empty phrase: working hours are flexible. Mobile working is part of our corporate culture. you will receive a monthly, tax-free allowance of EUR 40 in the form of a non-cash benefit. You can redeem the voucher card for refueling, shopping or eating out in various stores. we are growing and offer you many opportunities for rapid personal development. you can keep yourself up to date with access to our online learning tool. you can start the day with a relaxed Tuesday breakfast with your colleagues in the office Interested? If we've piqued your interest, send us your application now with your complete application documents, stating your earliest possible starting date, by e-mail to jobssematell.com. If you have any questions, simply call Angela Dürrmann on 49 681 85767-0. Sematell GmbH Neugrabenweg 1 66123 Saarbrücken Phone 49 681 857 67 0 Fax 49 681 857 67 99 E-mail infosematell.com Web www.sematell.com