YOUR CHALLENGE Join us as a Senior Product Manager and play a key role in shaping the future of our Chauffeur Ride Experience team. In this role, you'll co-lead the pod alongside the Engineering Manager, ensuring a seamless and premium journey for our customers. Your focus will be on enhancing every touch-point of the ride experience, making sure that our service remains the benchmark for luxury and reliability. As part of the Ride Experience domain, you’ll collaborate with cross-functional teams to develop and optimise features that elevate customer satisfaction and operational efficiency. You’ll own the roadmap, aligning it with business objectives while using data-driven insights to guide prioritisation. Balancing technical enhancements with new features, you’ll ensure that our product continues to evolve while maintaining stability and scalability. ABOUT YOU Experienced Leader – You have 5 years of experience in product management, giving you a deep understanding of how to drive impactful product development. Customer-Obsessed – You think beyond the technical aspects; your focus is on creating seamless, intuitive, and delightful ride experiences. Strategic & Data-Driven – You excel at defining and tracking Key Performance Indicators (KPIs), conducting A/B tests, and making data-backed decisions that enhance product outcomes. Proven Impact – You have successfully launched 2-3 major features, each spanning 4-6 months, demonstrating your ability to manage complex projects from ideation to execution. Creative & Problem-Solving Mindset – You see challenges as opportunities and bring innovative solutions to elevate the ride experience. Industry Experience – Prior experience in transportation, hospitality, or mobility services is a plus, but not a must. Why join us in a Blacklane on the fast lane? Fair Pay & Shared Success → We provide good salaries and automatically enroll all employees in our Virtual Stock Options Plan (VSOP). Your shares vest over four years, with full transparency on their value growth through Ledgy. Blacklane Mystery Rides → As a valued contributor to our success and growth, we are pleased to offer you one complimentary ride per quarter to experience and evaluate our chauffeur services firsthand. Learning & Development at Blacklane → We value the person beyond the CV, which is why we are committed to your continuous growth—not just for the company’s success, but for your own professional development. We believe that when our employees stay ahead, so does Blacklane. That’s why you have free access to thousands of online courses on LinkedIn Learning, tailored to your career aspirations, along with a unique learning experience designed for those stepping into leadership roles. The way to your heart goes through your stomach? → If so, we’ve got something special for you: our weekly homecooked, quality office lunches. Not only do they fuel your mind and body, but they also provide the perfect opportunity to connect with colleagues from all departments, fostering stronger bonds beyond your own division. Your Health, No Compromise → with Nilo Health & WHOO P We prioritize both your mental and physical well-being because a healthy team creates a thriving culture. That’s why we offer access to the Nilo Health platform for mental wellness and the WHOOP bracelet to support your fitness—available for you to use as you choose. Social responsibility → We Care: Learn more about Miracle flights and the meaningful impact behind our commitment to making a difference. Share your ideas with Blacklane’s C-Level - Our approachable C-Level team values your insights. Once a month, they host a consultation day where you’re invited to share your ideas, feedback, and constructive criticism—because your voice shapes our future. We place great value on equal opportunities. Therefore, we welcome everyone to apply. Still not convinced? → Watch us on Amazon Prime → Listen to our CEO in Startup insider episode 1643 → Blacklane is backed by investors who share our vision: Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture