Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package. This role is ideal for those looking to combine their customer service expertise with a new adventure in a beautiful country. You will be responsible for providing top-notch support to German-speaking customers, assisting them with various inquiries and ensuring their experience is exceptional. If you are fluent in German and ready to take on this exciting challenge, we encourage you to apply!
Responsibilities
* Provide excellent customer support via phone, email, and chat in German.
* Assist customers with inquiries regarding products and services, ensuring clarity and satisfaction.
* Effectively handle customer complaints and resolve issues promptly.
* Guide customers through services, providing them with relevant information and support.
* Maintain accurate documentation of customer interactions for quality assurance.
* Work collaboratively with team members to ensure a high standard of service delivery.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving abilities and a dedication to customer satisfaction.
* Willingness to relocate to Greece and embrace a new cultural experience.
* Positive attitude and ability to work well in a team environment.
* Experience with customer service tools and software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )