Description:
Become a Customer Support Representative for an international Technology Company in the heart of Budapest. Join a dynamic team and embark on a rewarding journey, shaping the future of technology support while enjoying life in one of Europe’s most vibrant capitals.
What’s in it for you?
* Type of contract: Permanent contract after a 3-month probation period.
* Working hours: Full-time (40h/week) Monday – Friday 9:00 – 17:30.
* Salary conditions: 550,000 HUF gross/month + 30,000 HUF language bonus + 70,000 HUF gross bonus after probation + meal allowance after probation.
* Health insurance provided from the beginning.
* Paid professional training.
* Employee discounts.
* Fun and engaging company-wide initiatives.
* Excellent work culture.
For international candidates:
* Paid flight ticket to Budapest and 1 week of accommodation.
* Up to 30 days of annual leave according to Hungarian law.
Your responsibilities and impact working as a Customer Support Representative will include:
* Responding to customer inquiries via phone and email within given timescales, efficiently and effectively.
* Developing and maintaining a full technical understanding of the company's products and services.
* Assisting customers with product setup, troubleshooting, and providing usage guidance.
* Accurately logging all customer interactions and issues following company procedures.
* Escalating complex issues to the appropriate department or senior staff when necessary.
* Managing and updating all administration.
Skills, qualifications, and interests you need to succeed in this role:
* A native-level proficiency in German and a minimum C1 level of English.
* A valid Hungarian work permit (required).
* Living in or willing to relocate to Budapest for an international career and life experience.
* Keeping up-to-date with social media trends and practices.
* Resilience to sensitive content, demonstrating emotional maturity and professional detachment.
* Motivation and commitment to perform the assigned tasks effectively.
* Excitement about intercultural communication and embracing the expatriate lifestyle.
Your Future Company:
Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be a member of a team behind the best experiences for over 750 of the world’s leading and digital-first brands. Their innovative solutions, technology, and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
What should you expect from living in Budapest?
* A beautiful city with stunning architecture and rich history.
* Affordable living in a European capital.
* Delicious Hungarian cuisine and a lively cafe culture.
* Friendly people, a welcoming expat community, and a high standard of living.
* A vibrant cultural scene and a well-connected location in Central Europe.
Are you ready to take the next step in your career and enjoy life in Budapest? Apply today!