ING Luxembourg is looking for a full time (Senior) Regulatory Compliance officer to support the Conduct Compliance & Ethics (CC&E) team in the domains of Unfair Customer Treatment (MiFID, SFDR, IDD, customers protection, etc.) and Regulatory Registration (cross border compliance). Job description The Conduct Compliance & Ethics (CC&E) team is in charge of identifying, assessing, advising, overseeing and reporting on risks arising in the areas of Unfair Customer Treatment (MiFID, SFDR, IDD, customers protection, etc.), Conflicts of Interest, Market Conduct (inc. Market Abuse), Competition law, Regulatory Registration (incl. cross border rules), Compliance Governance and Data Protection. On the ethical side, its purpose is also to help ING manage risks arising from our norms, attitudes and behaviors related to risk culture and to manage the internal ING Whistleblowing channels. The CC&E team shares a collective responsibility for all the existing end to end compliance risk management processes to identify, assess, report and escalatethe compliance risks mentioned above. You will share this responsibility for the risk areas assigned to you. At the same time, you will contribute to the shape of global policies and be responsible for drafting and ensuring implementation of local guidelines and standards, where additional local regulatory requirements exist. You will monitor and maintain the oversight of the local implementation of all regulatory and/or policy driven requirements by means of horizon scanning, gap analysis, risk assessments, risk dashboards, issues monitoring and via the contribution to periodic reporting processes either to the regulator or to internal stakeholders locally (e.g. governance committees) and globally (e.g. Global Compliance). Key responsibilities You are accountable of monitoring and supporting the sounding, roll out and correct/timely implementation of group policies, regulatory projects and the execution of risk assessments; You are accountable for advisory activities (client/segment/deal related and in relation to underlying processes), horizon scanning, issues monitoring, training & awareness and internal/external reporting on CC&E related risks; You support the first line of defense in the execution of activities aimed at mitigating the compliance risks under your remit; You are a subject matter expert and decision maker responsible for taking final decisions as well as for proposing solutions to be implemented; You collaborate with global stakeholders and oversee the activity of the banks subsidiaries; You identify, execute, monitor and report on local risk culture initiatives. Your work environment The CC&E team oversees different business segments (Retail & Private Banking, Business Banking, Wholesale Banking and Financial Markets), consists of 6 members and is part of the Compliance Department in the second line of defense. The CC&E team is working with key/senior internal stakeholders and offers an enviro