Reception Staff / FOM (m/f/x) as of now - fulltime - in Aachen, Germany To support our team at a&o; Hostel Aachen Hauptbahnhof, we are looking for YOU - a Receptionist (m/f/x) to manage our Front Office. We would also be happy to consider applications for Front Office Manager; Receptionist; Receptionist; Guest Relation Manager; Service Employee; Host / Hostess; Salesperson or career changer who enjoys the hotel business and dealing with guests. OUR OFFER - 75% - 90% discount on private accommodation in all a&o; hostels (depending on company affiliation) - attractive corporate benefits such as discounted leisure activities and events - subsidized language courses - Subsidized company pension scheme - % coverage of your public transport costs (job ticket) - support for your further education in the form of various trainings - Mental Health : We offer you free mental health coaching from an independent partner who will support you with professional, private and health-related challenges - Of course we provide drinks, fruit and vegetables on a daily basis – and as hostel staff you can join your team for the meals served at the buffet - Seniority bonuses in the form of cash bonuses and additional vacation days YOUR JOB - You are the figurehead of a&o;: our Front Desk is your territory - You are responsible for the check-in and check-out of our guests behind the reception or in the lobby as Guest Relation Officer - To make our guests feel comfortable at a&o;, you take care of their needs and provide tourist information - You take care of our guests and their concerns - As shift leader, you take responsibility for ensuring that the shift runs smoothly - At the bar you serve hot and cold drinks and snacks, and prepare snacks and cocktails YOUR PROFILE - You have experience or a completed training in the hotel industry or tourism - Of course, you are driven by a great sense of responsibility for the tasks assigned to you. - You enjoy dealing with guests - and you show it, regardless of the time of day or night - You are characterised by an independent way of working and the ability to work in a team. - A high degree of commitment and independence are a matter of course for you. - Even in shifts that start at 6 a.m., it is easy for you to remain friendly, highly motivated and service-oriented. - You have a good command of German and English - of course, we would be happy to hear any other language you speak Are you that good-humored, service minded and hospitable person we are looking for? Then we are very happy to receive your application (resume, cover letter, desired salary, earliest possible starting-date)! Apply now! Federico di Bona General Manager More about a&o; hostels: As Europe's largest Hostel chain a&o; is simple, diverse and always with a smile. We push our mission "everyone can travel" through affordable prices and constant growth.Since its foundation, a&o; Hostels has seen itself as an employer whose teams are formed regardless of origin, gender, sexual orientation, religion or ethnicity.