Altius Talent are searching for experienced Air Freight Import & Export Operators to join the team of our client, a growing freight forwarder based in Frankfurt. This role involves managing a variety of shipments, including general cargo and time-critical consignments, from worldwide destinations. The successful candidate will handle the entire freight process from start to finish, ensuring accuracy and compliance in documentation while delivering exceptional service.
This is a shift-based position, and candidates must be flexible to work the following schedules:
* 07:30 AM – 3:30 PM
* 10:30 AM – 6:30 PM
* 1:00 PM – 9:00 PM
* Additionally, one weekend shift per month is required.
Key Responsibilities
* Handle import and export air freight operations from start to finish, including documentation and customs processes.
* Coordinate shipments of all kinds, including time-critical consignments, ensuring timely and efficient delivery.
* Manage communication with customers, airlines, and overseas agents to provide shipment updates and resolve issues.
* Prepare and process all required documentation, including airway bills, customs declarations, and invoices.
* Ensure compliance with international trade regulations, customs requirements, and company policies.
* Work collaboratively with internal and external stakeholders to optimize operational efficiency.
* Deliver excellent customer service by responding promptly to inquiries and providing solutions.
* Monitor shipment progress and address any delays or challenges proactively.
Requirements
* Language Skills: Fluency in both German and English (written and spoken) is essential.
* Experience: Proven experience in air freight import and export operations, with knowledge of handling time-critical shipments.
* Documentation Expertise: Strong understanding of air freight documentation, customs procedures, and international trade compliance.
* Technical Skills: Proficiency in freight forwarding software and Microsoft Office Suite.
* Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and deadlines accurately.
* Flexibility: Willingness to work rotating shifts and one weekend per month.
* Customer Focus: A commitment to providing outstanding service to clients and partners.
Benefits
* Salary €50,000 - €55,000
* Opportunity to work in a fast-paced, international environment.
* Career development and training opportunities.
* Collaborative and supportive team culture.
* Shift allowances and additional perks.
If you have the relevant experience and based in Frankfurt searching for a new airfreight opportunity please apply or contact Jamie Watts on jamie.watts@altius-talent.com