IT Specialist (m/f/d) for IT operations, focus on service management tools in Unit 114 "Information and Communication Technology" JOB ADVERTISEMENT The Federal Chancellery is seeking to fill a permanent position in Division 114 "Information and Communication Technology" at its Berlin office. an IT specialist (m/f/d) for IT operations, with a focus on service management tools. (reference number: 32/25) The Federal Chancellery provides comprehensive support to the Federal Chancellor in his tasks and coordinates the work within the Federal Government. Division 114 is responsible for the secure operation and continuous development of information and communication technology. To this end, we operate our own systems and work closely with external service providers from the federal administration and the private sector. To further develop our digital infrastructure, we are looking for you to join our network/infrastructure team. What you can expect from us: Planning, further development, administration and support of our services Active design and implementation of (IT) service management tools Optimization of the lifecycle for users and devices Optimization of identity and access management in cooperation with central services from the federal IT department Optimization of certificate management Participation in digitization Collaboration with internal and external partners What you bring to the table: Successfully completed studies (Bachelor's degree or equivalent) in the field of (business) computer science, communications engineering or another relevant field of study or comparable experience and skills in the form of several years of proven and relevant professional experience with relevant further training certificates as well as comprehensive knowledge of the technologies used in the field of activity Sound knowledge of Microsoft or Linux environments practical experience with tools in IT operations and service management Knowledge of directory services, e.g. MS Active Directory Knowledge of processes and tools in certificate management Knowledge of commercially available tools for the IT lifecycle German language skills (business fluent - level C1) as well as good English language skills (level B1) are indispensable - (indication of competence level according to the Common European Framework of Reference for Languages) Good communication skills and strong service awareness Strong teamwork skills, social competence and sense of responsibility absolute discretion and willingness to cooperate in an extended security check with security investigations in accordance with Section 10 of the Security Check Act What else you should know: Even if you are currently still studying or in training or further education and are about to graduate, your application is welcome For foreign educational qualifications, we require proof of equivalence with a German qualification (see Zentralstelle für ausländisches Bildungswesen [ZAB] at https://www.kmk.org/zab or the ANABIN database). We are convinced that diverse teams can achieve better results. We therefore welcome applications from people of any background, religion, ideology, sexual identity or orientation and regardless of existing disabilities. We strongly encourage people with a history of immigration to apply. We see ourselves as a family-friendly employer and therefore also welcome applications from people with family responsibilities. The position to be filled is generally suitable for a job-sharing arrangement and also for part-time employment, as long as the fulfillment of tasks in line with requirements is ensured. It will therefore be examined whether part-time requests can be accommodated within the scope of official possibilities. The Federal Chancellery ensures professional equality between women and men. People with severe disabilities are given preferential consideration if they are equally qualified; they are only required to have a minimum level of physical aptitude. If the personal requirements are met, the tasks to be performed allow for classification up to pay group 12 TVöD. The level classification is based on your professional experience and previous career. We can therefore offer you an annual salary of up to 86,700 euros (incl. ministerial allowance). Depending on the applicant situation, the payment of an additional temporary specialist allowance of up to 1,000 euros per month is possible for tariff employees. If the personal requirements are met, you may be appointed as a civil servant at a later date. If you are already employed in the civil service or are a civil servant (up to grade A 13 g, without official allowance), a secondment/assignment with the aim of a transfer or takeover will be sought. The Federal Chancellery pays an allowance of 275 euros for work at the highest federal authorities (so-called "ministerial allowance"). In addition, tariff employees receive a company pension through the Federal and State Pension Institution. We offer a good "work-life balance" with flexible working hours and the option to work from home if the circumstances allow, as well as 30 days' vacation per calendar year. In addition, we can grant you up to 18 days of compensatory time off within a year if you have sufficient time credits. Due to its convenient location, the Federal Chancellery also has very good public transport connections. We also subsidize your job ticket with us. You can look forward to a targeted induction, individual further training and a multifaceted working environment with diverse and exciting topics as well as space to implement your own ideas and personal development opportunities in a committed and motivated team. Have we piqued your interest and would you like to join our team? You are welcome to submit your documents via www.interamt.de by May 14, 2025. You can find the job advertisement there under the job ID: 1291965. If you do not have Interamt access, you must register in advance at www.interamt.de If you have any organizational questions, please do not hesitate to contact us at 49 30 18 400-28 50. Notes on the selection process: Please note that we may conduct interviews via Cisco Webex. Data protection: Information on data protection and the associated handling of your personal data as part of the application process is available on the Internet at the following link: https://www.bundesregierung.de/datenschutz-im-auswahlverfahren-bkamt