IT Manager (m/f/d) for IT Service Management The district government of Cologne is looking for One IT Manager (m/f/d) for IT service management at the Cologne location (pay group 13 or 14 TV-L or A 13 or A 14 LBesO A NRW) in Department 14 - at the earliest possible date - permanent Our mission: Working together to make a difference The Cologne district government is a modern, efficient and citizen-friendly state authority. It represents many ministries of the state of North Rhine-Westphalia in a wide range of specialist areas. The more than 2000 employees work together to shape the present and future of the administrative district for its 4.5 million inhabitants. We are looking for your support to fulfill the varied and responsible activities with added social value. Your benefits Social responsibility and meaningful work The common good is at the forefront of our activities Exciting, social added value Current political references Work-life balance and family-friendly working conditions Flexible working hours from 6.30 a.m. to 8 p.m. Part-time options Up to 50% mobile work up to 5 days of workation abroad in the EU/EEA or Switzerland per year Up to 30 vacation days and additional days off, e.g. on Christmas Eve, New Year's Eve and usually Shrove Monday Attractive remuneration and job security Pay in line with the TV-L collective agreement Supplementary company pension scheme (VBL) Crisis-proof working environment Company health management Health programs and sports activities Ergonomic workstations and health-promoting measures Further training and career development Extensive further and advanced training opportunities Opportunities for extra-occupational qualifications Strong team and attractive working environment Good team spirit and appreciative working atmosphere Good transport connections, as well as kiosks and canteens at our main locations Official celebrations such as the staff council's summer party, the carnival triumvirate reception or the joint celebration on Women's Carnival Night Your future area of responsibility: IT service management in Department 14 Department 14 has around 80 employees and is responsible in particular for information technology, digitalization, e-government and information security. The digital transformation of the NRW state administration will require the expansion and conversion of IT services and the technical infrastructure in the coming years, which will serve as the basis for the e-government basic components and for central specialist procedures and corresponding services. Your tasks: You will ensure the functionality and further development of IT service management and the IT infrastructure. This includes in particular Management and coordination of our IT service team at the two locations in Cologne in orientation to modern service management and in particular: Ensuring the operation of a customer-oriented service desk and managing the further development of future-proof IT working environments (PC, mobile devices, software) Advancing strategic technology topics Participation in the expansion of the digital e-government structure and in particular: Direct involvement in the modernization and digitalization of our information technology in conjunction with the optimization of business processes Standardization and harmonization of IT landscapes Consulting and support for digitization projects, recording requirements and reviewing technical solutions and architectures as well as their integration into the IT strategy and target architecture of the state of North Rhine-Westphalia Participation in the development of authority-specific security standards Management of migration projects and specialist procedure connections in the Cologne district government What you need to bring with you: The requirements profile Professional: Successfully completed scientific university studies in the fields of computer science, business informatics, geoinformatics, mathematics, electrical engineering, technology or comparable disciplines with a proven focus on information technology OR Successfully completed academic studies in a comparable subject and the professional experience required under the first indent "desirable" (proof of this must be enclosed with the application, otherwise your application cannot be considered) The following professional criteria are also desirable Relevant management experience in the management and control of IT teams and relevant professional experience in one of the following areas of information technology with appropriate proof within the application documents: The practical application of IT service management according to ITIL The implementation of IT projects using established project management methods The conceptual further development of IT architectures Working with complex IT systems and in modern IT architectures and environments Professional experience in public administration Certification as a program or service manager The advertisement is also aimed at civil servants in the career paths of special specialization (technical service) of the federal, state or local administration with a specialist focus on applied computer science in an office of grade A 13 or A 14 LBesO A NRW (or relevant LBesO A or BBesO). Important: If the requirements under career law are met, there is the possibility of being made a civil servant in grade A 13 LBesO A NRW. Applicants who are already civil servants can only be transferred with the same status. Leap promotions are excluded. A transfer of full duties and responsibilities and thus a classification in pay group 14 TV-L will only take place if you have completed your studies via a at least three years of professional and management experience in the areas listed under "desirable" in the first indent. In all other cases, you will initially be employed in pay group 13 TV-L and prepared for higher-value activities. Personal: We are looking for a motivating and integrating leader with a high level of social competence and strong personnel management skills. You therefore have the following skills: Very good written and spoken German language skills High level of communication, cooperation and conflict resolution skills Ability to structure and manage complex tasks and heterogeneous teams Strong understanding of processes as well as analytical, logical and systematic thinking and acting Initiative and a high degree of change competence A high level of problem-solving skills Organizational skills Very high customer and service orientation Negotiating skills and assertiveness A class B driving license is desirable Your application: Directly to us We look forward to receiving your application via our BV career portal. Register there once, enter your details and upload your application. a PDF document [first name last name] with all Upload application documents. Checklist application documents: Cover letter Curriculum vitae Proof of qualifications Employment references Severely disabled person's pass, if applicable Please apply by 23.02.2025: https://bewerbung.nrw/BVPlus/?stellenID100534145 Want to know more about the job? Simply get in touch: Nives Fischer- Human Resources Department nives.fischerbezreg-koeln.nrw.de (0221) 147-5176 Kristina Drews - Dec. 14 kristina.drewsbezreg-koeln.nrw.de (0221) 147-5045 Daniel Schaefer - Dec. 14 daniel.schaeferbezreg-koeln.nrw.de (0221) 147-3305 Notes A pre-selection will be made on the basis of the documents submitted. It is planned to hold selection interviews before a decision is made on filling the position. The employment relationship is based on the collective agreement of the federal states (TV-L). In principle, there are opportunities for further development in accordance with EG 14 Part I EGO to TV-L. In the case of civil servant applicants, only a transfer with the same status up to an office in grade A 14 LBesO A NRW can take place. Leap promotions are excluded. Part-time employment is generally possible. The state of North Rhine-Westphalia promotes the professional development of women. In areas in which women are still underrepresented, they are given preferential consideration if they have the same aptitude, qualifications and professional performance in accordance with the State Equal Opportunities Act, unless reasons relating to the person of a competitor prevail. Applications from suitable severely disabled people are welcome. This also applies to persons with equivalent status within the meaning of Section 2 SGB IX or to persons who can be treated as such. A copy of the severely disabled person's ID card or equal status certificate must be enclosed with applications. Applications from people with a history of immigration are welcome. In the case of foreign educational qualifications, proof of equivalence with a German qualification is requested. For more information, please refer to the website of the Central Office for Foreign Education ( www.kmk.org./zab ). We look forward to receiving your application