Job description
Full-Stack Developer - Customer Management Portal
Full Remote
Stott and May are excited to be working with Innovative software business who are disrupting the Smart Homes Space. They help customers by making buildings more climate-friendly, more comfortable, and more affordable using Smart connected devices (IoT), simple products and high processing and service quality.
Due to continued growth, they are looking for Full-Stack Developer to join their innovative product team.
What’s on offer
We have a modern environment with flat hierarchies. Our colleagues very often highlight our great spirit to achieve our goals. Our company is a place to be yourself, aim high, taking care of each other and growing without limits. Additionally, we offer following benefits:
1. Modern hardware and the opportunity to work with cutting-edge technologies
2. Besides our 100% remote work possibility, we offer an office in Hamburg (Hammerbrook) and also co-working spaces all over Europe, for a more personal collaboration
3. Space and budget for personal growth
4. Flexible working hours
5. 30 days vacation
6. JobRad-Leasing
7. Events for employees to celebrate our achieved goals and great team-spirit
8. Community of Practice and Knowledge Nuggets for improving your skills
Responsibilities
Together with other Software Developers, a Product Owner and our Customer Service staff you will build and improve our Zendesk-based solution and processes. Your work will enable our agents to deliver high-quality service to our B2B and B2C customers.
In addition, the following tasks will be part of your position:
9. You will become a member of one of our engineering teams, building products of the company’s ecosystem
10. You will be involved in every part of the software engineering process and in the lifecycle of the services that your team is building - requirements, design, development, testing, deployment, maintenance, operations and improving software based on user feedback and usage metrics
11. You will work closely with the customer support agents and our product experts, conceiving, refining and delivering new ideas
Experience
We are searching for a motivated candidate with following qualifications:
12. Good knowledge of a web-development stack, frontend and backend Including a frontend framework and TypeScriptknowledge of or willingness to learn a JVM-based stack for the backend
13. Professional experience working as a software developer, or a completed apprenticeship/degree in a related field
14. Practical experience working in agile development teams
15. You are comfortable communicating in both German and English (C1)
16. Curiosity and the ability to learn fast
17. Motivation to iteratively develop processes in our organization
18. Problem-solving mindset
Benefits are following skills and interests:
19. Experience with Zendesk as a software developer or as a user
20. Bachelor or Master in Computer Science or related fields
21. Experience following a Test-Driven Development (TDD) approach
22. Experience working with microservices-based architectures and Cloud Service Providers (preferably AWS)