POSITION OVERVIEW Ttulo del Trabajo:Socio de Negocios de Recursos Humanos III Ubicacin:Hermosillo MCI es una empresa lder en Externalizacin de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovacin, nos hemos establecido como un socio de confianza en la industria. Estamos buscando un Socio de Negocios de Recursos Humanos (HRBP) experimentado y estratgico para unirse a nuestro equipo. Como HRBP, desempears un papel crtico en la alineacin de las iniciativas y funciones de RRHH con los objetivos y necesidades del negocio. Actuars como consultor para la gestin en temas relacionados con recursos humanos y servirs como defensor de los empleados y agente de cambio. El HRBP desarrollar soluciones integradas y actuar como un impulsor clave para el desarrollo y la efectividad organizacional. Para ser considerado para esta posicin, debes completar una solicitud completa en nuestra pgina de carreras de la empresa, que incluye preguntas de seleccin y una breve prueba previa al empleo. - POSITION RESPONSIBILITIES Responsabilidades Clave: Colaborar con los lderes empresariales para alinear las estrategias de RRHH con los objetivos del negocio. Proporcionar orientacin en una amplia gama de temas, incluyendo la gestin del talento, desarrollo organizacional, gestin del desempeo y relaciones laborales. Gestionar y resolver problemas complejos de relaciones laborales. Realizar investigaciones efectivas, exhaustivas y objetivas. Identificar y desarrollar talento dentro de la organizacin. Asistir con la planificacin de sucesiones y las iniciativas de desarrollo de carrera para asegurar una robusta reserva de talento. Guiar y asesorar a los gerentes en los procesos de gestin del desempeo, incluyendo la definicin de objetivos, retroalimentacin y evaluaciones de desempeo. Apoyar y guiar al negocio a travs de cambios organizacionales, asegurando una comunicacin efectiva y minimizacin de la interrupcin. Asegurar el cumplimiento de las polticas de RRHH y las leyes laborales locales. Actualizar e implementar polticas y procedimientos de RRHH segn sea necesario. Colaborar con los lderes empresariales en la planificacin de la fuerza laboral, incluyendo niveles de personal, estrategias de reclutamiento y desarrollo de habilidades. Identificar necesidades de capacitacin y coordinar programas de formacin para mejorar las habilidades y conocimientos de los empleados. Analizar mtricas de RRHH y proporcionar informacin para la toma de decisiones y la mejora de los procesos de RRHH. Preparar informes regulares sobre actividades y resultados de RRHH. Desarrollar e implementar estrategias para mejorar el compromiso, la moral y la retencin de los empleados. Promover y apoyar iniciativas de diversidad e inclusin dentro de la organizacin. CANDIDATE QUALIFICATIONS TE PREGUNTAS SI ERES UNA BUENA OPCIN PARA ESTE PUESTO? Se alienta a todos los solicitantes positivos y motivados a postularse. Los candidatos ideales para esta posicin son altamente motivados y dedicados, y deben poseer las siguientes cualidades: Licenciatura en Recursos Humanos, Administracin de Empresas o un campo relacionado. Se valora una maestra o certificacin en RRHH (por ejemplo, SHRM-CP, PHR). Experiencia comprobada como Socio de Negocios de Recursos Humanos o en un rol similar, preferiblemente en un entorno dinmico y de ritmo rpido. Slida comprensin de los principios, prcticas y regulaciones legales de RRHH. Experiencia en gestin del talento, relaciones laborales y desarrollo organizacional Excelentes habilidades de comunicacin e interpersonales. Fuertes habilidades analticas y de resolucin de problemas. Capacidad para influir y colaborar con las partes interesadas a todos los niveles. Dominio de software de RRHH y Microsoft Office Suite Pensador estratgico con capacidad para implementar soluciones prcticas. Alto nivel de integridad y profesionalismo. Capacidad para manejar informacin confidencial con discrecin. Flexibilidad y adaptabilidad a las necesidades cambiantes del negocio. Capacidad para leer y hablar ingls con fluidez COMPENSATION DETAILS DESEAS UN EMPLEADOR QUE VALORE TU CONTRIBUCIN? Ofrecemos paquetes de compensacin competitivos, oportunidades de desarrollo profesional y un ambiente de trabajo colaborativo que valora la diversidad y la inclusin. PHYSICAL REQUIREMENTS Este trabajo se realiza en un entorno de oficina profesional. Mientras realiza las funciones de este trabajo, el empleado estar mayormente sedentario y se requerir que est sentado/de pie durante largos perodos mientras usa una computadora y un auricular telefnico. El empleado deber operar regularmente una computadora y otros equipos de oficina, incluyendo un telfono, copiadora e impresora. Ocasionalmente, se puede requerir que el empleado se desplace por la oficina para cumplir tareas; alcanzar en cualquier direccin; levantar o bajar objetos, mover objetos de un lugar a otro, agarrar objetos y mover o ejercer fuerza de hasta cuarenta (40) libras. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based. Subject to the program and location of the position Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results. Must be willing to submit to drug screening. Job offers are contingent on drug screening results. REASONABLE ACCOMMODATION Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. EQUAL OPPORTUNITY EMPLOYER At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000 talented individuals with 150 diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum. The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason. ID2024-42201 Updated Date8/21/2024 DepartmentHuman Resources Positions BonusYes EducationBachelors Degree or Equivalent Combination of Education and Experience Min. Years Experience4 Company/BrandMCI Location : LocationMX-SON- Career LevelMid-Level DivisionBusiness Process Outsourcing Employment TypeFull-Time Reports ToC-Level