IT specialist (m/f/d) FLUX-GERÄTE GMBH - Maulbronn - Full-time You too can move the future With us, you will not only be seen, you will become part of a family that appreciates and recognizes you, where you can rely on one word and everyone knows each other by name: the FLUX family with around 160 dedicated employees in Germany and colleagues in our international branches. FLUX has stood for outstanding pump technology for over 70 years. Together with our global sales partners, we serve customers in over 100 countries every year. Our journey began with the invention of the electric drum pump and has evolved into a diverse technology platform. Our cooperation is as special as our history: you will always find support here. Together, we strive to be the first choice provider of solutions for the safe handling of challenging liquids. Worldwide. Your tasks First point of contact: Supporting users in problem situations via telephone, e-mail or ticket system. Incident management: Pre-qualification and resolution of incidents using a knowledge base. Device and software management: Deployment and administration of Windows clients, smartphones, printers and applications (e.g. Office 365, Intune). User management: creation and maintenance of user accounts in Active Directory / Entra ID / PBX. Coordination and documentation: Processing of support requests in cooperation with our specialist departments. Technical documentation: Creation of technical documentation and instructions for users. Interface function: Coordination with our infrastructure partners. Your qualification Education: Bachelor's degree in IT / completed vocational training in the IT sector, e.g. as an IT specialist, or comparable qualification; relevant professional experience. Experience: Very good knowledge of ticket systems and the Windows client environment (Windows 10/11). Technical knowledge: Confident in dealing with Microsoft Active Directory / Entra ID / MS365, ideally also experience with MS Intune. Additional knowledge: Knowledge of networking, virtualization and security. Ability to familiarize: Quick comprehension and willingness to familiarize yourself with new tasks. Soft skills: High reliability, service orientation as well as communication and teamwork skills. Working style: Structured, proactive and solution- and result-oriented working style. Language skills: Fluent written and spoken German and a good command of English. We offer you Remuneration: Attractive remuneration in accordance with the Baden-Württemberg metal and electrical industry pay scale, including all special benefits and advantages. Corporate culture: A family-run, employee-friendly and lean company. Development and prospects: Your freedom and development wishes are important to us. Here you will find the space and also the expectation to contribute your own ideas. Working hours: flexible working within the flexitime framework, 30 days' vacation and the option of mobile working. Profit sharing: Participation in a profit-sharing scheme. Additional benefits: Bike leasing with employer subsidy, various further training opportunities and much more. Have we piqued your interest? Then apply now with your complete and informative application documents, stating your earliest possible starting date and salary expectations, and become part of our team. We look forward to hearing from you. FLUX-GERÄTE GMBH Your recruiting team Nadja Schauber Employee Human Resources 49 7043 101-136 Laura Jung Employee Human Resources 49 7043 101-135