Our Brand: MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting-edge techniques. Today, through its association with music, art, travel and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - dreamers, creatives and digital natives - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries. MCM is currently distributed online and in 650 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. Working with us: With a highly collaborative workforce working from offices and stores around the world, MCM established a multinational/multicultural organization. To uphold the culture & value of MCM, we intend to fulfil our corporate social responsibility by implementing the following values and to comply with high degree of legitimacy and ethical standards. Our employees make the best efforts to become high-performing individuals who reflect the diversity of the communities in which we work and live. MCM’s commitment to diversity and inclusion includes recruiting and retaining employees from diverse backgrounds and experiences, creating awareness of diversity issues and benefits, and fostering a supportive environment where inclusivity is expected and prioritized. We have zero tolerance in any form of harassment, insultation, ostracization or groundless defamation of any other person. Position Overview: In this position you are part of a well-rehearsed and motivated team that is ready to go the extra miles with you Key Responsibilities: Sale of MCM products; Ensure compliance with the specified sales targets; Support and advise customers and build up the customer file; Acquire new customers and regular support of regular customers; Assist with commercial and organizational tasks, e.g. merchandise management, repairs, stocktaking and stock maintenance; Receive and labelling goods; Assist with visual merchandising (presentation and maintenance of goods). Experience & Key Competences: Ideally at least 2 years experiences within the luxury sector; Flair and strong interest for fashionable and quality leather products; Strong customer service skills; Organized, flexible, supportive and reliable; Excellent communication and selling skills; Strong team player with capacity to work autonomously; Positive attitude, hands-on mentality and self-motivated; Fluent in German and English is a must, every other language is an asset. We look forward to receiving your application