Tätigkeitsbereich:SonstigesFachabteilung:SC Legal Collections & Deficiency Handling France/BeNeLuxGesellschaft:Mercedes-Benz Bank Service Center GmbHStandort:Mercedes-Benz Bank Service Center GmbH, BerlinStartdatum:sofortVeröffentlichungsdatum:..4Stellennummer:MER3E1PArbeitszeit:Vollzeit (teilzeitgeeignet) BewerbenAufgaben
We put Mercedes-Benz vehicles on the road - with passion and commitment!
As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg!
We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible!
An international team of over people located right at Berlin Alexanderplatz is waiting to meet you.
The French speaking owner of the position stewards self responsible under the business scope of the assigned retail customers. The aim is to minimize risks, failures and losses by considering and respecting all internal and external requirements.
Your tasks will be:
1. Execute after contract termination tasks and decide upon file treatment e.g. debt sale, bailiff or external lawyer treatment
2. Negotiate with qualified customers about potential settlements
3. Execute day-to-day insolvency handling in order to get the funded vehicles back as quickly as possible and to limit risk
4. for Mercedes-benz Financial Services
5. Handle our Litigation portfolio and give direction and follow-up on outsourced relations e.g. bailiffs and lawyers
6. Prepare write-off files for approval in the local market
7. Support credit analysts and give regular feedback to the credit department (incl. post mortem process)
8. Support projects relevant to collections
In addition to our collectively agreed salary, flexible working time models and days vacation per year, the benefits for our employees include a variety of employee discounts, a well-equipped fitness studio in our office building. You will find further information about our house and its benefits under:
Qualifikationen
What you bring to the table:
9. Degree in French Law or equivalent
10. Experience in debt collection and litigation
11. Strong experience in negotiating with customers
12. Experience in a customer service environment
13. Proficient in French (native speaker level)
14. Proficient in English
15. Other languages are considered as a plus
Personal skills:
16. Have 'people skills' and a good understanding of how to deal with lawyers/customers/suppliers in France
17. Self reliant way of working
18. Ability to build good relations with our customer
19. Be structured and be able to work well within deadlines
20. Experience in conflict resolution
21. Communication skills
22. Flexibility
23. Skillfull in negotiating
24. Good self assertion
25. Good teamwork skills as reliable
#MBBSC
Additional information:
It is a limited position.
Please understand that we no longer accept paper applications and that there is no right to get your documents returned.
BenefitsEssenszulagenBetriebliche AltersversorgungHybrides Arbeiten möglichGesundheitsmaßnahmenMitarbeiterrabatte möglichFlexible Arbeitszeit möglichMitarbeiter EventsCoachingBetriebsarztBarrierefreiheitGute AnbindungParkplatz
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