Join TeamViewer, the leader in remote connectivity software. With our inclusive values, we celebrate the unique perspectives and talents each individual brings to the table and foster a dynamic work environment where new ideas thrive.
As a Customer Success Manager specializing in Software as a Service (SAAS), you will play a crucial role in ensuring the success and satisfaction of our clients. Establish strong relationships with key stakeholders within client organizations, coordinate project teams, constantly engage with assigned customers and identify potential for further deployments or opportunities for our sales colleagues
Deliver trainings, product demonstrations, deployment projects or troubleshooting sessions with customers as needed
Work closely with the support, sales engineering and technical project management teams to ensure timely resolution of client issues and concerns
Fluency in English and German is mandatory
Experience with managing projects and programs
Related experience in delivering enterprise software solutions is a plus
Onsite Onboarding in our HQ office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
Premiums for the private pension plan ( BAV ) up to the maximum amount are topped up by TeamViewer
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time with up to 50% home office