At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
The Global Buyer Loyalty and Engagement team is at the heart of creating customer-centric strategies that fuel business growth and enhance buyer loyalty for eBay. As the Senior Manager of Strategy and Operations, you will lead the development and execution of critical initiatives that support our buyer engagement efforts, including incentive strategy and insights, value-added services and loyalty strategies! Serve as the main point of contact for our EU regional partners on global buyer engagement and incentive opportunities.
Facilitate the optimization of incentive investment across all incentive vehicles with our European partners, championing standard processes, standardized measurement and test & learn opportunities.
Identify and consolidate product and analytics gaps for global prioritization
Partner with global and region leads on partner negotiation and management.
Demonstrated ability in customer strategy, business/finance planning and program management, with a track record of developing and driving success.
Strong analytical skills with the ability to leverage data-driven insights for decision-making.
Demonstrated ability to manage sophisticated projects, set priorities, meet deadlines, and achieve business objectives.
Strong understanding of business/marketplace and customer economics, pricing, and profitability.
Online commerce experience in a marketplace preferred.
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