Job Description You will be responsible for developing, guiding, and leading our Operations team responsible for our Wealth and Process Performance Management business unit You will provide instruction and direction to your team in the daily business to guarantee operational excellence especially in time critical situations You will be the primary contact person for senior management and external partners regarding daily operations and you will be responsible for all internal and external business communication of the team You will lead by example, motivate, and develop your team members creating a learning environment and opportunities to grow, hiring new employees as needed You will take full ownership of projects and your proven problem-solving capabilities will increase operational efficiency and ensure goals are reached You will lead the efforts to optimize your team’s abilities in their respective area of expertise and will ensure that collaboration with other teams such as Product and Engineering is seamless