At HUGO BOSS, we strive to become the leading premium tech-driven fashion platform worldwide and one of the top 100 global brands. Our team collaborates to apply our knowledge, skills, and experience together, fostering a diversity of ideas and solutions.
We are passionate about fashion and changing it for the better. We offer an opportunity for you to contribute your personality, ideas, and creativity – breaking new ground together is essential in creating something unique.
Becoming part of our team of over 19,000 employees worldwide gives you the chance to shape your future at HUGO BOSS.
Customer Data Manager (f/m/d) Role
We are seeking an enthusiastic Customer Data Manager (f/m/d) to join our Global Customer Engagement team at HUGO BOSS.
This role requires serving as the central liaison between our business, IT, data security, and legal departments, ensuring compliance and data integrity. The responsibilities include:
* Overseeing the documentation and legal framework of customer data flows.
* Coordinating updates to our Terms & Conditions and Privacy Policy.
* Training employees on best practices in data handling.
* Maintaining and enhancing our data technologies.
* Serving as the Data Protection Coordinator within the team.
This position is crucial in ensuring consistent data governance and communication, as well as leading the annual documentation process of customer data procedures.
Your Key Responsibilities
You will be responsible for:
* Acting as the liaison between business, IT, data security, and legal departments to document data flows and ensure compliance.
* Providing legal oversight of customer data across CRM markets, IT systems, and providers.
* Leading updates for Terms & Conditions and Privacy Policy, ensuring consistent documentation and collaborating with Legal to enhance internal processes.
* Training employees on data handling and legal matters, including GDPR and Anti-Trust.
* Staying updated on data technologies, coordinating data collection and analysis, and developing compliant data policies.
* Serving as the Data Protection Coordinator, managing Data Protection Requests with support from Product Owners and IT.
* Utilizing Data Governance principles and tools, communicating the importance of accurate and consistent data to stakeholders.
* Conducting annual documentation of customer data processes, including system screenshots and training materials.
Your Profile
To succeed in this role, you should have:
* A degree in business administration, economics, communication, or a related field, with 4-6 years of experience in data management or privacy compliance.
* In-depth knowledge of data privacy laws, including GDPR, PIPL, and California Law, and best practices in data protection.
* Strong understanding of data governance principles and proficiency in data technologies for collection, analysis, and storage.
* Experience in leading projects for Terms & Conditions and Privacy Policy updates, and training employees on data handling and compliance.
* Excellent communication skills for effective collaboration with business, IT, data security, and legal teams, including international and remote projects.
* Analytical and strategic thinker with strong organizational skills for maintaining legal and data processes.
Your Benefits
We offer a competitive salary and attractive benefits, including:
* Vacation and Christmas bonuses.
* A mobility allowance / Deutschlandticket.
* An annual clothing allowance.
* A company pension scheme.
* Our SHIP share program.
You can enjoy flexible working models through 'Threedom of Work', which includes three days in Metzingen and two days working remotely. You'll also benefit from our 'Me Time' program for personal time off and the option of 30 days of 'Mobile Work EU' annually.
We believe in providing a healthy work-life balance, offering employee gym access, various sports activities, a 37-hour workweek, and 30 vacation days a year.
You'll also receive exclusive discounts for shopping and arts, including free entrance to more than 15 international art museums.
As a global company, we value innovation and sustainability. We're committed to environmental, animal, and climate protection, and human rights. This commitment extends to offering an environmentally friendly bus shuttle.
Our award-winning restaurant & café Times offers great food options.
We celebrate diversity and individuality, striving for an inclusive culture where everyone feels valued and empowered to thrive.