SAP MM SENIOR SUPPORT CONSULTANT (L2 and L3) - Dusseldorf Hybrid (2x weekly) - English Speaking
Energize are partnered with a Global Retail organization in Dusseldorf, seeking an experienced Incident and Problem Manager or Senior IT Support Consultant to join their growing Supply Chain and Logistics department.
Role Responsibilities:
* Analyze and resolve issues related to SAP MM logistics and purchasing processes, providing both second and third-level support.
* Monitor and troubleshoot SAP system events impacting global supply chain operations.
* Drive continuous improvements to enhance the support of business processes.
* Build and transfer knowledge effectively between project and support organization teams.
* Collaborate closely with global project teams and system integrators on requirements analysis, testing, and related tasks.
* Update and maintain SAP MM functional documentation to ensure accuracy and usability
Required Skills:
* In-depth knowledge of SAP MM logistics and purchasing processes.
* Proven experience in configuring business processes, with a strong focus on SAP MM.
* Initial experience in providing support (2nd and 3rd level) within an SAP environment; experience with SAP Retail
* S/4Hana experience required
Package:
* 100% fixed salary up to 80,000 euros
* hybrid working (2 days per week required onsite)
* 32 days annual leave
* Flexible working hours
* Corporate benefits (Gym and restaurant discount)
* Holiday bonus
* Onsite facilities (Showers, free WLAN, free snacks, laundry services, charging stations for bikes and cars)
* Remote working abroad for up to 30 days a year from over 20 countries