ABOUT US
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.
Are you ready to drive strategic relationships and partnerships to new heights? Do you have a passion for building strong, lasting connections within the financial technology landscape? If so, we want you on our team!
As a Strategic Relationship Manager - Partnerships at Swift, you will play a pivotal role in improving our global partnerships and driving the adoption of our services. You will join a dynamic and ambitious team dedicated to innovation and excellence in the financial industry. Our team thrives on collaboration, inclusivity, and a shared dedication to achieving world-class results.
What to expect
In this role, you will:
1. Expand and deepen existing partnerships while identifying new opportunities for collaboration
2. Establish and maintain trust with partners through reliable, transparent, and respectful communication
3. Drive delivery by serving as a primary point of contact, addressing operational and strategic matters, including onboarding, integration, and go live
4. Coordinate efforts across sales, product, legal, and operations teams to ensure partner outcomes
5. Proactively handle customer issues to prevent disruptions in partnerships
6. Align Swift's goals with those of our partners for mutual success, collaborating on joint business plans
7. Share market insights and trends to help both Swift and our partners succeed.
8. Apply Customer Relationship Management tools for tracking interactions and opportunities
9. Leverage data insights to make informed decisions and optimize partnerships
10. Establish important metrics and monitor performance to ensure targets are met
What will make you successful?
We are seeking professionals with:
11. Proven experience in strategic partnerships or business development, especially in Payments, Banking, or Financial Technology
12. Strong knowledge of the Payments and Fintech Industry ecosystem, operational and business models
13. Excellent communication and relationship management skills
14. A collaborative approach, open to continuous learning and updating relevant technology skills
15. Strong collaborator who excels under pressure and effectively manages relationships
16. A university degree in IT, Engineering, or equivalent
17. At least 5 years of experience in Relationship Management
Preferred qualifications:
18. Experience with Swift products and services
19. Strong accountability mindset to successfully drive and orchestrate delivery end to end
20. Strong analytical skills to leverage data and drive partnership success
21. Ability to prioritize and focus on achieving both individual and company objectives
22. Innovative, open-minded, and curious individuals who thrive in a multicultural team environment
23. Solid understanding of API based integration / services.
What we offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.
If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.
Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.