Stellenbeschreibung Key Account Management Manage and grow relationships with top-tier clients in the medical device industry, ensuring high satisfaction and retention. Develop tailored solutions for key accounts by leveraging services across all laboratories in Europe. Act as the primary point of contact for strategic accounts, addressing their needs and ensuring seamless project execution. Identify opportunities to cross-sell and upsell testing services, including biocompatibility, sterilization, regulatory compliance, and packaging testing. Sales Leadership Lead, mentor, and motivate a small team of sales professionals in Germany to achieve revenue and performance targets. Set clear individual and team KPIs, monitoring performance and providing coaching as needed. Drive collaboration within the European sales team to create a unified approach to cross-border clients. Conduct regular sales meetings and pipeline reviews to track progress and ensure alignment with business goals. Strategic Planning and Execution Develop and implement strategic sales plans to achieve revenue and EBITA targets for Germany and Europe. Analyze market trends, customer needs, and competitor activities to identify growth opportunities. Collaborate with the marketing and operations teams to create proposals and deliver tailored presentations. Participate in industry events, conferences, and trade shows to represent the company and build relationships. Operational Oversight Ensure the proper usage and alignment of the CRM system within the team, tracking leads, opportunities, and conversions. Report regularly on sales performance, pipeline development, and revenue forecasts to senior management. Coordinate closely with laboratory teams to ensure timely service delivery and client satisfaction.